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Privacy Policy

Privacy Policy

Four Fox ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting https://four-fox.com or using our services. This Privacy Policy explains what information we collect, how we use it, when we disclose it, and the choices available to you.

1. Information We Collect

We may collect the following categories of information when you visit our website, submit a form, request a quote, or communicate with us:

  • Contact information:Name, email address, telephone number, business name, and other contact details you voluntarily provide.
  • Project and service information: Details about your design requests, project requirements, preferences, and communications with our team.
  • Communications:Information contained in emails, telephone calls, text messages, and other communications you have with us.
  • Technical information:IP address, browser type, device information, pages visited, and other website usage information collected through cookies or similar technologies, where applicable.
  • Other information:Any additional information you choose to provide through our website or during our business relationship.
Please do not submit sensitive personal information through our general contact forms unless we specifically request it through an appropriate process.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests for quotes.
  • Provide, manage, and deliver our design and related services.
  • Communicate about projects, appointments, revisions, and service updates.
  • Send requested information and respond to customer support requests.
  • Send SMS messages when you have provided the required consent.
  • Maintain business records and manage our relationship with clients.
  • Operate, maintain, and improve our website and services.
  • Protect our business, prevent fraud, maintain security, and comply with applicable legal obligations.

We do not use consent provided for one purpose or brand as permission to send unrelated messages for another brand or purpose.

3. SMS and Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from Four Fox, we may use that number to communicate with you about inquiries, project updates, appointments, requested information, customer support, and our services, consistent with the consent you provided.

Message frequency may vary depending on your interactions with us. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the details provided in this Privacy Policy.

Providing consent to receive text messages is not a condition of purchasing our services.

Mobile Information Sharing Restrictions

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver our messages.

Any other categories of personal information that may be shared for the purposes described in this Privacy Policy exclude mobile phone numbers collected for SMS messaging and text messaging originator opt-in data and consent. These exclusions apply even where another section of this Privacy Policy permits certain information to be shared with service providers, affiliates, or other parties.

We do not sell mobile phone numbers or SMS consent information.

4. How We Share Information

We may disclose certain personal information in limited circumstances, including:

  • Service providers: Vendors that help us operate our website, manage customer inquiries, provide business communications, or deliver our services.
  • Legal compliance: When disclosure is required by law, regulation, legal process, or a valid governmental request.
  • Protection and security: When reasonably necessary to protect our rights, property, users, or business against fraud, security threats, or unlawful activity.
  • Business transactions: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

These disclosures do not authorize the sharing of mobile information or SMS opt-in data and consent for third-party or affiliate marketing or promotional purposes. SMS consent is specific to the brand and purpose for which it was obtained and cannot be transferred to another brand for unrelated messaging.

We do not sell personal information to third parties.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand usage, improve performance, and remember preferences.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect website functionality.

If we use analytics or advertising technologies, information may be processed by the providers of those technologies in accordance with their applicable policies and settings.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also withdraw consent for certain communications, subject to applicable legal and operational requirements.

To exercise a privacy right or ask a question about your information, contact us using the details in the Contact Us section below.

To stop receiving SMS messages, reply STOP to a message from us. You may still receive necessary non-promotional communications where permitted by law.

8. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are intended for business customers and a general audience, not specifically for children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information inappropriately, please contact us so that we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy procedures.

11. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact us: